Visiting this website does not oblige the user to provide any information. Should the user provide any personal information, the data collected on this website will be processed fairly and lawfully, in full compliance at all times with the principles and rights set out in Regulation (EU) 2016/679 of 27 April, the General Data Protection Regulation (GDPR), and any other applicable legislation.

In accordance with Article 13 of the GDPR, we inform you of the following:

1. Data controller

Company name: FENEXT DEVELOPMENT, S.L.U.
Registered office: Calle Fernando el Santo 11, 2°, 28010 Madrid, Spain
Tax ID (N.I.F.): B72339914
Registered in the Madrid Commercial Registry, Volume 38,738, Folio 32, Sheet M-688,771.
Email: info@sorabyfenext.com

2. Information and consent

By accepting this Privacy Policy, the user (hereinafter, the “User” or “Users”) is informed of, and gives their free, informed, specific and unambiguous consent to, the processing by SORA BY FENEXT of the personal data they provide through the website located at the URL [https://www.sorabyfenext.com/] (hereinafter, the “Website”), as well as the data derived from their browsing and any other data they may provide in the future.

The User should read this Privacy Policy carefully. It has been written in a clear and simple manner to make it easy to understand, so that the User can decide freely and voluntarily whether they wish to provide their personal data to SORA BY FENEXT.

3. Purpose of data processing

By voluntarily providing their personal data through any form on this Website and expressly agreeing to submit it, the User expressly authorises SORA BY FENEXT to process the data submitted and to include it in a file owned by SORA BY FENEXT.

The main purpose of collecting and processing the personal data provided by the User is to respond to their enquiry and to send them commercial and/or advertising information. However, the data is also processed for the following purposes:

To contact the sender of the information, respond to their request, petition or enquiry, manage the publication of enquiries and comments, and carry out subsequent follow-up.
Where applicable, to manage their order and provide the service contracted by the User, including invoicing and payment collection.
To manage and monitor the customer portfolio.
Where applicable, to manage the User’s participation in prize draws or competitions organised by SORA BY FENEXT.
Where applicable, to manage the User’s registration process on the Online Platform.
Where applicable, to assess and manage their curriculum vitae for recruitment processes suited to their professional profile, and to carry out the actions necessary for the selection and hiring of staff.

Pursuant to Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, SORA BY FENEXT will under no circumstances send advertising or communications for sales or other commercial purposes to Users without their prior request or consent. Likewise, it will not send unsolicited or non-consented messages, nor will it send unsolicited or non-consented chains of electronic messages.

The personal data provided by the User must be true, accurate, complete and up to date, and the User shall be liable for any damages that may arise from failure to comply with this obligation.

4. Protection of minors

We do not collect personal data from minors. It is the responsibility of the parent or legal guardian to safeguard the privacy of minors, doing everything possible to ensure that they have authorised the collection and use of the minor’s personal data.

5. Data retention period

Data used to manage the customer relationship and the invoicing and collection of payment for services will be retained for as long as the contract remains in force. Once that relationship has ended, where applicable, the data may be retained for the period required by applicable legislation and until any liabilities arising from the contract have become time-barred.
Data used to manage enquiries and requests will be retained for as long as necessary to respond to them, for a maximum period of one year.
Data relating to comments published about our products will be retained for as long as the products or services to which they refer remain available and advertised, unless you request their deletion at any time.
Data used for participation in competitions, prize draws and promotions will be retained for their duration, in accordance with their specific terms and conditions, in order to manage them, and thereafter until any liabilities arising from them have become time-barred.
Data used for sending commercial communications and creating commercial profiles for our products or services will be retained indefinitely until, where applicable, you inform us that you wish it to be deleted.
Curriculum vitae data for recruitment processes will be retained for three months.

6. User rights regarding their data

The data subject has the following rights:

They may request information about the personal data stored that concerns them (access).
They may request that inaccurate personal data be corrected (rectification).
They may request the erasure of their personal data or the restriction of its processing (erasure and restriction).
They may also request that their personal data be made available to them in a structured, commonly used and machine-readable format (portability).

To exercise these rights, they must submit a written request, enclosing a copy of their national ID card (DNI) or another identity document, to Calle Duque de Medinaceli 12, 2° Dcha., 28014 Madrid, or via our form, or by email to info@Sora by Fenext.com.

The data subject also has the right to lodge a complaint with the data protection authority (the Spanish Data Protection Agency, AEPD). Nevertheless, for any data-related matter, we invite you to contact us so that we can resolve it.

7. Legal basis for data processing

The legal basis for processing the data is the express consent of the data subject.

8. Recipients

In order to provide the highest quality, SORA BY FENEXT needs to share your Personal Data with external entities or providers that help us offer the best service.

Entities that assist us with various matters related to the Service. At SORA BY FENEXT, we ensure that all of our providers who may have access to your Personal Data act confidentially and fairly, and comply with all applicable legislation.
Financial institutions through which payments and collections are managed.
The competent public authorities, in the cases provided for by law and for the purposes defined therein.

9. Security measures

SORA BY FENEXT will at all times process the User’s data in the strictest confidence and will observe the mandatory duty of secrecy regarding such data, in accordance with applicable legislation. To this end, it will adopt the technical and organisational measures necessary to guarantee the security of the data and prevent its alteration, loss, or unauthorised processing or access, taking into account the state of the art, the nature of the data stored and the risks to which it is exposed.

10. Changes

SORA BY FENEXT reserves the right to amend this policy to adapt it to new legislation or case law, as well as to industry practices. In such cases, the changes will be announced on this page reasonably in advance of their implementation.

11. Acceptance and consent

The User declares that they have been informed of the conditions regarding the protection of personal data, and accepts and consents to the automated processing of such data by SORA BY FENEXT, in the manner and for the purposes indicated in this Privacy Policy.